IT Meets Held in Vinnytsia: The Main Topic — The Future of the Service Business and the Role of the CEO

Vinnytsia hosted IT Meets. Service Business 2025: Lead & Deliver.

The event was valuable for owners and CEOs of service IT companies, department heads, project managers, business analysts, HR specialists, and everyone building relationships with clients.

In 2025, the service IT business is at a turning point, as clients are no longer satisfied with fast task execution — they now expect strategic thinking and proactivity from companies. IT Meets was initiated as a productive discussion about what truly determines loyalty, profitability, and resilience in an unstable market.

The event gathered top representatives of the Ukrainian IT industry to discuss effective business growth strategies.

Photo: IT Meets

Speakers shared their expertise from leading companies such as Wiseboard, ELEKS, Sombra, IT Association of Vinnytsia, Teamvoy, E-commerce, EPAM, Covent IT, Tietoevry Create Ukraine, RIA.com, and other professionals who understand market realities.

Participants talked about practical steps that help companies scale during instability, remain competitive, and uncover new opportunities amid market unpredictability.

“The topic of the service business in 2025 is on the agenda today because this area is currently most affected by instability and global competition. Ukrainian IT companies have learned to respond quickly to challenges, but now the time has come to build growth strategies in advance. This event has become a platform where industry leaders share tools that help maintain competitiveness, open new markets, and form mature business models in a world where the rules of the game change every day,” the organizers commented.

A lot of attention was devoted to how to properly build financial products, enter new markets, and maintain a balance between high risks and real client value. The discussions also covered the role of managers, whose work directly affects project quality and company profitability.

Photo: IT Meets

Another key topic was the role of the CEO in 2025. Experts shared their experience in creating mature organizational structures that ensure stability and spoke about how to build an employer brand that attracts talented professionals and fosters a space where people want to work and grow. Much attention was also paid to optimizing internal processes — as this directly impacts team management efficiency and project delivery speed.

Experts emphasized that the modern service business can no longer afford to remain static. Clients expect quick solutions, transparent communication, and consistent results. Companies must seek innovative tools, introduce new approaches to strengthening loyalty, and always be ready for global competition.

The event was supported by FAVBET Tech — one of the initiators of the country’s first AI Committee. According to the Diia.City project, the company was among the top five largest taxpayers among Diia.City residents in the past year.

Today, FAVBET Tech ranks among the Top 50 IT companies in Ukraine (according to DOU), is a member of the IT Ukraine Association, and is actively developing in the field of artificial intelligence.

“The service business is changing very fast. Events like this provide an opportunity to exchange experiences and better understand which decisions are shaping market trends today. For us, it’s important to be part of this process,” — commented Artem Skrypnyk, CEO of FAVBET Tech.